Do you have questions about our cocoa?
Check out our popular questions.
Find answers to common questions about our premium African cocoa beans, sustainable farming practices, and global shipping.
Yes, we export premium African cocoa beans to Europe, North America, and Asia with full quality certifications. Our beans meet international standards and come with complete traceability documentation.
Yes, our beans are grown under organic and sustainable standards. We are certified by Fairtrade International and Rainforest Alliance, ensuring our cocoa meets the highest environmental and social standards.
Absolutely. We build long-term partnerships with African farming communities to ensure fair prices, sustainable practices, and community growth. Our direct relationships guarantee quality and traceability.
Our cocoa beans are grown in the fertile soils of West Africa using traditional farming methods combined with modern sustainable practices. They are carefully fermented, sun-dried, and processed to meet the highest international quality standards.
We implement zero chemical pesticides, natural pest control, organic composting, and natural sun drying processes. Our sustainable practices protect African ecosystems while supporting local communities for future generations.
We are certified by Fairtrade International, Rainforest Alliance, and other prestigious sustainability programs. These certifications validate our environmental and social impact, ensuring our cocoa meets the highest industry standards.
We offer premium cocoa beans, cocoa powder, cocoa butter, and other cocoa derivatives. All our products are sourced from carefully selected African farms and processed to meet international quality standards.
Our minimum order quantity varies by product type. For cocoa beans, we typically require a minimum of 1 metric ton. For cocoa powder and butter, minimum orders start at 500kg. Contact us for specific requirements.
We maintain strict quality control throughout our supply chain. Our beans are tested for moisture content, fermentation quality, and flavor profiles. We provide detailed quality certificates and traceability documentation with every shipment.
Yes, we can provide cocoa products to meet your specific requirements including fat content, particle size, pH levels, and flavor profiles. Our technical team works closely with clients to ensure products meet their exact specifications.
Yes, we offer educational tours of our West African cocoa farms. Visitors can witness the entire cocoa journey from harvesting to processing, meet local farmers, and learn about sustainable farming practices.
Our standard farm tours last 4-6 hours, including transportation, farm visits, and educational sessions. We also offer extended 2-3 day programs for those who want a deeper understanding of cocoa farming and processing.
We recommend comfortable walking shoes, light clothing, sun protection, and a camera. We provide all necessary safety equipment and refreshments. Please bring valid identification and any required travel documents.
Yes, our farm tours are educational and suitable for children aged 8 and above. We offer family-friendly programs that teach children about sustainable farming, environmental conservation, and the journey from cocoa bean to chocolate.
Under 2’s are free and will need a ticket. Tickets are free of
charge but attract a
booking fee to cover the cost of
processing the booking. If you book an under 2 ticket please
bring with you proof of
age.
Under 2’s are free and will need a ticket. Tickets are free of
charge but attract a
booking fee to cover the cost of
processing the booking. If you book an under 2 ticket please
bring with you proof of
age.
Under 2’s are free and will need a ticket. Tickets are free of
charge but attract a
booking fee to cover the cost of
processing the booking. If you book an under 2 ticket please
bring with you proof of
age.
Under 2’s are free and will need a ticket. Tickets are free of
charge but attract a
booking fee to cover the cost of
processing the booking. If you book an under 2 ticket please
bring with you proof of
age.
We ship from our West African farms to our Amsterdam headquarters, then distribute throughout Europe. We use temperature-controlled containers and provide full tracking information. Delivery typically takes 2-4 weeks depending on destination.
Shipping costs vary based on destination, quantity, and delivery method. We provide detailed quotes including all customs duties and taxes. For large orders, we often offer competitive shipping rates and can arrange direct delivery to your facility.
Yes, we handle all customs documentation, import permits, and regulatory compliance. Our experienced logistics team ensures smooth clearance and provides all necessary certificates including phytosanitary, quality, and origin documentation.
Standard delivery takes 2-4 weeks to Europe, 3-5 weeks to North America, and 4-6 weeks to Asia. We offer expedited shipping for urgent orders. All timelines include processing, shipping, and customs clearance.
